If your cooler leaks or the zipper fails, you will send it back to our factory and we will make the necessary repairs. The address is:
3030 E Meadows Blvd
Mesquite, TX 75150
You will need to include the following information on a piece of paper inside the cooler. Your Name, Address, Phone Number, Problem with Cooler, $12 if your cooler is over one year old (If you are paying by check, please make it out to BEI).
Please make sure that your cooler is dry and reasonably clean on the inside. There’s nothing worse than trying to fix a wet cooler.
If you have any questions simply call us.